Privacy Policy

Effective Date: February 4, 2026

1. Information We Collect

1.1 Information You Provide

When you contact us or book a tour, we may collect:

• Contact Information: Name, email address, phone number
• Booking Details: Tour preferences, dates, group size, special requests
• Payment Information: Billing details (processed securely through third-party payment providers)
• Communication Data: Messages you send us via contact forms, email, or social media

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies: Small files stored on your device to improve website functionality (see Cookie Policy below)

2. How We Use Your Information

We use your information to:

• Process and confirm tour bookings
• Communicate with you about your tour arrangements
• Respond to inquiries and provide customer support
• Send tour updates, confirmations, and important information
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who help us operate our website or process payments (e.g., hosting providers, payment processors)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, sale, or transfer of business assets

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at the email address below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, booking platforms). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

We do not knowingly collect personal information directly from children under the age of 18. When families with children book our tours, the parent or guardian provides all necessary booking information on behalf of their children.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at insiderinkochi@gmail.com, and we will take steps to remove such information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

---

Thank you for trusting Kochi Insider with your personal information. We are committed to protecting your privacy and providing you with an exceptional tour experience.